Microsoft Lumia 950 XL Dual SIM - Troubleshoot account issues

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Troubleshoot account issues
If you can’t access your Microsoft account
• If you need to restore your username, go to account.microsoft.com, type in your phone

number and password, and follow the instructions.

• If you need to restore your password, go to https://account.live.com/

ResetPassword.aspx, and follow the instructions.